| The steps to follow will depend on
your geographic location, and whether the products you ordered are delivered physically or
electronically.
United States and Canada
| Action |
Digital goods |
Physical goods |
| Return software |
Up to 30 days after purchase |
Yes, if not opened |
| Cancel an order |
Refer to return procedure |
|
| Change an order |
Refer to return procedure |
|
Our return policy is limited to 30 days from the date of purchase unless
otherwise stated.
Go to the Returns Section of Customer Service
and enter your order number and the email address you
provided in the original order.
Defective merchandise may be exchanged for the same item.
Please contact Software Depot Customer Service for a refund.
|
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